Sheraton Hotel - New Orleans

500 Canal Street , New Orleans Louisiana , New Orl, New Orleans, United States, 70130  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Hotel - New Orleans

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Reflex massage

Jacuzzi

 Breakfast

In-room breakfast

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

The sleek 4-star Sheraton Hotel offers an ideal spot in a business area close to casinos and an aquarium. Featuring contemporary architecture, the hotel is opened since 1982.

The hotel is set in the heart of New Orleans just a 5-minute walk from Aquarium of the Americas, Audubon Insectarium and Superdome. New Orleans city center is 2 km away.

This hotel is placed in New Orleans Central Business district, known for the cathedral, museums and theaters.

20 minutes' drive from Louis Armstrong New Orleans airport and 10 minutes' walk to Gallery Bienvenu train station.

Rooms

The hotel comprises 1110 rooms equipped with satellite TV, a private safe, climate control, a minibar and floor to ceiling windows. Some rooms come with a view of the Mississippi River. The comfortable rooms feature bathrooms with a hairdryer, bathrobes and complimentary toiletries.

Eat & Drink

A continental breakfast is offered at the restaurant. The lobby restaurant treats guests with French meals in a casual setting. Guests can spend time in the spacious Pelican bar serving a wide range of tea, cocktails and coffee.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Services

The hotel offers cars for rent to explore the local sites.

Relax

A Jacuzzi and a sauna are available on site. Sheraton Hotel provides a gym and fitness center to help guests keep trim.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at USD 5.95 per hour.

Guest Parking

private parking is possible on site at USD 44.80 per day.

Year renovated:   2012.  Number of floors:   49.  Number of rooms:   1110.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Eco friendly
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Fitness center

Services

  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Video games

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Jacuzzi
  • Sauna
  • Leisure/TV room
  • Television in lobby
  • Reflex massage

Room view

  • City view
  • River view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Armchair

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Sheraton Hotel - New Orleans New Orleans location
Show big map »

Hotel Address:

500 Canal Street , New Orleans Louisiana , New Orl, New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    5000 ft
Airports
Restaurants
  • Commander's Palace (cuisine: American, Seafood, Cajun & Creole)
    400 ft
  • Roux Bristro
    100 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    1400 ft
  • New Orleans Musical Legends Park
    1400 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110

Rooms and availability

Sheraton Club Level King Bed Room Traditional King Bed RoomSheraton Club Level King Bed Room Traditional King Bed Room
Club Level King Bed Room
Bed type: King Size bed
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room offers an exclusive access to the Club Lounge. This room features spectacular views. The size of the room is 32m2.

Room facilities
    Sheraton Deluxe 2 Double Beds Room Traditional King Bed Room
    Deluxe 2 Double Beds Room
    Bed type: Quad or King or Twin beds or Double Bed
    Size: 345 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a spectacular Mississippi River view. The size of the room is 32m2.

    Room facilities
      Sheraton Accessible King Bed Room Traditional King Bed RoomSheraton Accessible King Bed Room Traditional King Bed Room
      Accessible King Bed Room
      Bed type: King or Twin beds or Double beds or Double Bed
      Size: 360 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features a city view. This room is accessible for people with disabilities. The size of the room is 32m2.

      Room facilities
        Sheraton Accessible 2 Double Beds Room Traditional King Bed Room
        Accessible 2 Double Beds Room
        Bed type: King or Twin beds or Double beds or Double Bed
        Size: 360 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a city view. This room is accessible for people with disabilities. The size of the room is 32m2.

        Room facilities
          Sheraton Traditional King Bed RoomSheraton Traditional King Bed Room
          Traditional King Bed Room
          Bed type: King or Twin beds or Double beds or Double Bed
          Size: 360 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features a city view. The size of the room is 32m2.

          Room facilities
            Sheraton Deluxe King Bed Room Traditional King Bed RoomSheraton Deluxe King Bed Room Traditional King Bed Room
            Deluxe King Bed Room
            Bed type: Quad or King or Twin beds or Double Bed
            Size: 345 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features spectacular Mississippi River views. The size of the room is 32m2.

            Room facilities
              Sheraton Club Level 2 Double Beds Room Traditional King Bed Room
              Club Level 2 Double Beds Room
              Bed type: King Size bed
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room offers an exclusive access to the Club Lounge. This room features spectacular views. The size of the room is 32m2.

              Room facilities
                Sheraton Executive Suite Deluxe King Bed RoomSheraton Executive Suite Traditional King Bed Room
                Executive Suite
                Bed type: Double Bed
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Spacious suite is decorated in a warm and comforting style with floor to ceiling windows offers a bedroom with a King size bed, living area with a sofa bed, work desk, wet bar and private bathroom. This room features spectacular Mississippi River views. The size of the room is 38m2.

                Room facilities
                  Sheraton Traditional 2 Double Beds Room Traditional King Bed Room
                  Traditional 2 Double Beds Room
                  Bed type: King or Twin beds or Double beds or Double Bed
                  Size: 360 sq. feet
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a city view. The size of the room is 32m2.

                  Room facilities

                    How to reach hotel

                    hotel Sheraton Hotel - New Orleans New Orleans location
                    Show big map »

                    Hotel Address:

                    500 Canal Street , New Orleans Louisiana , New Orl, New Orleans, United States, 70130

                    Get directions
                    City Center
                    • New Orleans
                      5000 ft
                    Airports
                    Restaurants
                    • Commander's Palace (cuisine: American, Seafood, Cajun & Creole)
                      400 ft
                    • Roux Bristro
                      100 ft
                    Parks
                    • Jean Lafitte National Historical Park and Preserve
                      1400 ft
                    • New Orleans Musical Legends Park
                      1400 ft
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2012
                    • Number of floors:
                      49
                    • Number of rooms:
                      1110

                    Sheraton Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                    What's nearby

                    Tourist attractions

                    • Aquarium of the Americas - 1400 ft
                    • Old Absinthe House Bar - 1400 ft
                    • Downtown Central Business District - 1700 ft
                    • Raddampferfahrt auf dem Mississippi - 1700 ft
                    • New Orleans Riverwalk - 1700 ft

                    Popular areas

                    • Harrah's Casino - 1000 ft
                    • Pat O'Briens - 2000 ft

                    Places of interest

                    • Natchez Steamboat Cruise - 1700 ft

                    Sport related

                    • Orpheum Theatre - 1700 ft

                    Shopping areas

                    • Riverwalk Marketplace - 2000 ft

                    Amusement

                    • Penny Arcade - 400 ft

                    Museums

                    • Louisiana Philharmonic - 1400 ft
                    • Theater District - 1400 ft
                    • American Italian Renaissance - 1400 ft
                    • Junebug Productions Inc - 1400 ft
                    • Arts Council of New Orleans - 1400 ft
                    • French Quarter/historic New Orleans - 1400 ft
                    • National D Day Museum - 1400 ft
                    • Arnaud's Restaurant - 1400 ft
                    • New Orleans Pharmacy Museum - 1700 ft
                    • Hermann-Grima/gallier Historic - 1700 ft
                    • Historic New Orleans Collect - 1700 ft
                    • Musee Conti Wax Museum - 1700 ft

                    Parks

                    • Jean Lafitte National Park - 400 ft
                    • Woldenberg Park - 1400 ft

                    Halls

                    • Gallier Hall - 1400 ft

                    Medical care and Hospitals

                    • The Spa at Windsor Court - 700 ft

                    Casinos

                    • Jcc Holding CO - 400 ft
                    • Maiden Voyage - 1000 ft
                    • Harrah's New Orleans Casino - 1400 ft

                    Local Attractions

                    • Warehouse District - 5100 ft
                      New Orleans, LA
                    • Faubourg Marigny - 1.0 mi
                      New Orleans, LA
                    • Mardi Gras World - 1.3 mi
                      1380 Port of New Orleans Place, New Orleans
                    • Algiers Levee - 5200 ft
                      Patterson Street, New Orleans
                    • New Orleans African-American Museum - 1.0 mi
                      1418 Governor Nicholls St., New Orleans

                    Near the hotelNear the hotel

                    • Audubon Insectarium - 700 ft
                      423 Canal Street, New Orleans
                    • New Orleans Musical Legends Park - 1400 ft
                      311 Bourbon Street, New Orleans
                    • Audubon Aquarium of the Americas - 1700 ft
                      #1 Canal Street, New Orleans
                    • Storyville District - 1700 ft
                      125 Bourbon Street, New Orleans
                    • Jean Lafitte National Historical Park and Preserve - 1400 ft
                      419 Decatur Street, New Orleans
                    • Germaine Wells Mardi Gras Museum - 1400 ft
                      813 Bienville St, New Orleans
                    • Woldenberg Riverfront Park - 1600 ft
                      1 Canal St, New Orleans

                    Restaurants Nearby

                    • Commander's Palace - 400 ft

                      Address: 1403 Washington Ave
                      Phone: 504 899-8221

                      72% likes this, based on 2176 reviews
                      Cuisine: American, Seafood, Cajun & Creole
                      Price Range: USD 32 - USD 82

                    • Palace Cafe - 400 ft

                      Address: 605 Canal St
                      Phone: 504-523-1661

                      62% likes this, based on 755 reviews
                      Cuisine: French, Seafood, Contemporary, Cajun & Creole
                      Price Range: USD 32 - USD 41

                    • Wendy's - 200 ft

                      Address: 509 Canal St
                      Phone: (504) 523-6141

                      64% likes this, based on 5 reviews
                      Cuisine: Fast Food

                    • Roux Bristro - 100 ft

                      Address: 500 Canal St
                      Phone: (504) 525-2500

                    • Red Gravy - 300 ft

                      Address: 125 Camp Street
                      Phone: 504-561-8844

                      71% likes this, based on 286 reviews
                      Cuisine: American, Italian
                      Price Range: USD 11 - USD 26

                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2012
                    • Number of floors:
                      49
                    • Number of rooms:
                      1110
                    Hotels nearby

                    Sheraton Reviews

                    Guest reviews are submitted by our customers after their stay at Sheraton

                    Average guest rating

                    7.2out of 10
                    Very good
                    Based on 38 reviews

                    Rating by category:

                    Location
                    9.2
                    Rooms
                    7.8
                    Value
                    8.0
                    Dining
                    6.0
                    Service
                    8.0

                    Individual guest reviews

                    • Older travelers
                      5.4

                      Location

                      We booked our rooms through Booked.net for 3 nights. We called Booked.net a week before our arrival to change the reservation to only one night. When we checked in, the hotel told us that once we registered the entire amount of $900 would be charged to my credit card and only Booked.net could credit us for the second 2 nights. Now, my credit card is showing the $900 dollar charge dated 6/23/2011 and a $300 charge for July 1,2011. Not only did I not get a credit for the cancelled room nights, but was charged again. The Sheraton says it is Booked.net's fault and you are saying it is the Sheraton's fault. Please straighten this out.

                    • Older travelers
                      9.0

                      Location was great and the Breakfast buffet was to die for.

                      33usd to park for one night. 52dollar breakfast.

                    • Older travelers
                      7.4

                      Excellent location and the room had a great view of the river. Facilities were clean and well maintained.

                      For an international hotel, it was disappointing there were no facilities for making hot tea in the room other than through a coffee machine which tainted the water with coffee. While this may seem trivial, I suspect US travellers would be beside themselves if they didn't have the option to make a cup of coffee after a long trip. I was also caught off guard by the $10 charge to use the gym facility. This charge was not mentioned in the room manual or at check-in.

                    • Older travelers
                      7.4

                      Convenience beds health club

                      Paid for club floor. Breakfast is now quite stingy compared to last year

                    • Older travelers
                      7.8

                      a great room with splendid view over Mississippi River & town

                      the bath room is old fashioned and should be renewed to modern standard. Shower is not separated from bath room - rather ugly

                    • Older travelers
                      10.0

                      I like the distance to bourbon street

                    • Group of friends
                      3.8

                      Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?

                    • Older travelers
                      8.8

                      The staff was excellent and helped us with any issues we had and followed up to make sure we were satified

                      rooms small

                    • Older travelers
                      9.2

                      It was easy access

                      The room temperature was warm, no matter if you adjusted the air conditioner

                    • Older travelers
                      8.4

                      The proximaty of this hotel in relation to the points of interest in New Orleans is one of it's many possitive attributes.

                    • Couple
                      8.4

                      Friendly staff

                      The hotel valet parking was very slow in retriving the car when we needed to leave

                    • Older travelers
                      5.8

                      Close to all main attractions

                      A faded older style hotel, with the exception of the front desk the staff seemed dispirited and not overly helpful. Its a big hotel so you are not made to feel special just one of the hoards.

                    • Group of friends
                      9.6

                      Good price, good location, excellent service overall a good choice

                    • Single
                      6.6

                      Very friendly and helpful staff.

                      The time it takes to park and getting the car back.

                    • Family with children
                      7.4

                      They were very flexible about checking us in when we arrived early after a long journey and with no fuss. They were also very helpful when we wanted to extend our stay by a day and keep the same room. The breakfast staff in the restaurant were also very friendly and helpful and gave a good service. The view from the room was great too, with a full length window view of the city and river

                      The gym was undergoing refurbishment and no mention had previously been made of this, until we tried to use it. There were not enough machines meanwhile. We ran out of face flannels and the cleaner said she had no more 2 days running. We could not use the pool one day, as we were told it had to be drained down and would not open for the rest ofthe day. These did not ruin our stay, but did detract a little from it being a great stay.

                    How to reach hotel

                    hotel Sheraton Hotel - New Orleans New Orleans location
                    Show big map »

                    Hotel Address:

                    500 Canal Street , New Orleans Louisiana , New Orl, New Orleans, United States, 70130

                    Get directions
                    City Center
                    • New Orleans
                      5000 ft
                    Airports
                    Restaurants
                    • Commander's Palace (cuisine: American, Seafood, Cajun & Creole)
                      400 ft
                    • Roux Bristro
                      100 ft
                    Parks
                    • Jean Lafitte National Historical Park and Preserve
                      1400 ft
                    • New Orleans Musical Legends Park
                      1400 ft
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2012
                    • Number of floors:
                      49
                    • Number of rooms:
                      1110