Sheraton New Orleans Hotel

500 Canal Street, New Orleans, United States, 70130  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton New Orleans Hotel

Paid Wi-Fi

USD 12.95 per day

Parking

USD 48.95 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Coffee shop

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

Featuring a courtyard, a Jacuzzi and allergy friendly rooms, the 4-star Sheraton New Orleans Hotel offers 1163 classic guestrooms. Behind the Liberty facade of Sheraton New Orleans Hotel lies unique interior.

It is nestled in the heart of New Orleans with direct proximity to New Orleans City Park, Morial Convention Center and Louisiana Superdome. The venue is set just 20 minutes' walk from New Orleans center.

The contemporary hotel offers easy access to bars, casinos and restaurants.

It lies only 550 meters away from Gallery Bienvenu train station. 20 minutes' drive from Louis Armstrong New Orleans airport.

Rooms

A spectacular view over the sea welcomes guests to club floor room, leisure king suite and deluxe family king room offering climate control, LCD TV, high-speed internet, IDD phone and a trouser press. Some rooms come with a view of the Mississippi River. Bathrooms are appointed with a shower, bathrobes and free toiletries.

Eat & Drink

A breakfast is served in the café. The restaurant menu features regional dishes. Guests can spend time in the lavish Pelican bar serving a wide range of tea, cocktails and coffee. Serving an array of dishes, Commander's Palace and Red Gravy are just 100 meters away.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Services

Sheraton New Orleans Hotel offers computers, a meeting room and a business centre to satisfy the needs of business guests.

Relax

The hotel caters to families with cribs and video games. Such fitness options as fitness classes, strength-training and a gym are available on site.

Internet

Wireless internet is available in the hotel rooms at USD 12.95 per day.

Guest Parking

private parking is possible on site at USD 48.95 per day.

Year renovated:   2012.  Number of floors:   49.  Number of rooms:   1163.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Eco friendly
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • City shuttle service
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Microphone
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Video games

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 4 may stay for free in an extra bed. 
  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
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Hotel Address:

500 Canal Street, New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    5000 ft
Airports
Train Stations
  • Union Station
    4000 ft
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    400 ft
  • Roux Bristro
    100 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    1400 ft
  • New Orleans Musical Legends Park
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1163

Rooms and availability

Sheraton New Orleans Hotel photos Exterior Hotel information
Club Room
  • Room size:

    360 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Media:Flat-screen TV
Room Description:

Standard|Club - Double

Sheraton New Orleans Hotel photos Exterior Hotel information
Club King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

Non Refundable DOUBLE CLUB-KING SIZE BED

Club Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Club 2 Beds (triple use)

Club Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Non Refundable QUADRUPLE 2 DOUBLE BEDS-CLUB

Sheraton New Orleans Hotel photos Exterior Hotel information
Tradition Room
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • General:In-room safe
  • Ironing facilities
  • Voice mail
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Media:Cable/satellite TV
  • Pay movies
Room Description:

Traditional Room

Club Level Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Club Level Room with Complimentary Continental Breakfast

Sheraton New Orleans Hotel photos Exterior Sheraton New Orleans Hotel
Leisure King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
Room Description:

Standard|Traditional Room, 1 King Bed

Leisure King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Bedding:Sofa bed
Room Description:

Suite|SUITE King + Single Sofa Bed King Bed Leisure

Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Traditional 2 Beds (triple use)

Sheraton New Orleans Hotel photos Exterior
Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Super King-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

Suite|Suite - Double

Tradition Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|Traditional 2 Beds (quad use)

Club Floor Room
  • Max occupancy:

    2 persons

  • Check Prices
Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Traditional - Double (Family Plan)

Family King Room
  • Room size:

    345 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|Traditional King - Double (Family Plan)

Family Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Suite - Double (Family Plan)

Sheraton New Orleans Hotel photos Exterior Hotel information
Deluxe Room
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

Deluxe Room

Sheraton New Orleans Hotel photos Exterior Hotel information
Deluxe King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

Non Refundable DOUBLE DELUXE KING BED

Deluxe Triple Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Deluxe Sea View 2 Beds (triple use)

Deluxe Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Non Refundable QUADRUPLE DOUBLE-DELUXE

Sheraton New Orleans Hotel photos Room Traditional King Bed Room
Executive Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Executive Suite

Deluxe Family Double Room
  • Room size:

    345 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe Room

Deluxe Family King Room
  • Room size:

    345 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Deluxe King

Business Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Standard|Club Room, 2 Double Beds, Business Lounge Access

Business King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|Club Room, 1 King Bed, Business Lounge Access

Signature Lower Floors Room
  • Max occupancy:

    2 persons

  • Check Prices
Signature Room
  • Max occupancy:

    2 persons

  • Check Prices

Sheraton New Orleans Hotel Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Old Absinthe House Bar1400 ft
  • Downtown Central Business District1700 ft
  • New Orleans Riverwalk1700 ft

Popular areas

  • Harrah's Casino1000 ft

Places of interest

Convention centers

Sport related

Amusement

  • Penny Arcade400 ft

Museums

Parks

  • Jean Lafitte National Park400 ft
  • Woldenberg Park1400 ft

Halls

  • Gallier Hall1400 ft

Medical care and Hospitals

  • The Spa at Windsor Court700 ft

Casinos

Golf courses and Country clubs

Local attractions

  • Warehouse District5100 ft
    New Orleans, LA
  • Faubourg Marigny1.0 mi
    New Orleans, LA
  • Mardi Gras World1.3 mi
    1380 Port of New Orleans Place, New Orleans
  • Algiers Levee5200 ft
    Patterson Street, New Orleans
  • New Orleans African-American Museum1.0 mi
    1418 Governor Nicholls St., New Orleans

Near the hotel

  • Audubon Insectarium700 ft
    423 Canal Street, New Orleans
  • New Orleans Musical Legends Park1400 ft
    311 Bourbon Street, New Orleans
  • Audubon Aquarium of the Americas1700 ft
    #1 Canal Street, New Orleans
  • Storyville District1700 ft
    125 Bourbon Street, New Orleans
  • Jean Lafitte National Historical Park and Preserve1400 ft
    419 Decatur Street, New Orleans
  • Germaine Wells Mardi Gras Museum1400 ft
    813 Bienville St, New Orleans
  • Woldenberg Riverfront Park1600 ft
    1 Canal St, New Orleans

Restaurants nearby

  • Commander's Palace400 ft

    Address: 1403 Washington Ave
    Phone: 504 899-8221

    72% likes this, based on 2176 reviews
    Cuisine: American, Cajun & Creole
    Price Range: USD 32 - USD 82

  • Palace Cafe400 ft

    Address: 605 Canal St
    Phone: 504-523-1661

    62% likes this, based on 755 reviews
    Cuisine: French, Contemporary, Cajun & Creole
    Price Range: USD 32 - USD 41

  • Wendy's200 ft

    Address: 509 Canal St
    Phone: (504) 523-6141

    64% likes this, based on 5 reviews

  • Roux Bristro100 ft

    Address: 500 Canal St
    Phone: (504) 525-2500

  • Red Gravy300 ft

    Address: 125 Camp Street
    Phone: 504-561-8844

    71% likes this, based on 286 reviews
    Cuisine: American, Italian
    Price Range: USD 11 - USD 26

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1163
Hotels nearby

Sheraton New Orleans Hotel Reviews

Guest reviews are submitted by our customers after their stay at Sheraton New Orleans Hotel

Average guest rating

7.2out of 10
Very good
Based on 40 reviews

Rating by category:

Location
9.2
Rooms
7.8
Value
8.0
Dining
6.0
Service
8.0

Guest reviews

  • Older travelers
    5.4

    Location

    We booked our rooms through Booked.net for 3 nights. We called Booked.net a week before our arrival to change the reservation to only one night. When we checked in, the hotel told us that once we registered the entire amount of $900 would be charged to my credit card and only Booked.net could credit us for the second 2 nights. Now, my credit card is showing the $900 dollar charge dated 6/23/2011 and a $300 charge for July 1,2011. Not only did I not get a credit for the cancelled room nights, but was charged again. The Sheraton says it is Booked.net's fault and you are saying it is the Sheraton's fault. Please straighten this out.

  • Older travelers
    9.0

    Location was great and the Breakfast buffet was to die for.

    33usd to park for one night. 52dollar breakfast.

  • Older travelers
    7.4

    Excellent location and the room had a great view of the river. Facilities were clean and well maintained.

    For an international hotel, it was disappointing there were no facilities for making hot tea in the room other than through a coffee machine which tainted the water with coffee. While this may seem trivial, I suspect US travellers would be beside themselves if they didn't have the option to make a cup of coffee after a long trip. I was also caught off guard by the $10 charge to use the gym facility. This charge was not mentioned in the room manual or at check-in.

  • Older travelers
    7.4

    Convenience beds health club

    Paid for club floor. Breakfast is now quite stingy compared to last year

  • Older travelers
    7.8

    a great room with splendid view over Mississippi River & town

    the bath room is old fashioned and should be renewed to modern standard. Shower is not separated from bath room - rather ugly

  • Older travelers
    10.0

    I like the distance to bourbon street

  • Group of friends
    3.8

    Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?

  • Older travelers
    8.8

    The staff was excellent and helped us with any issues we had and followed up to make sure we were satified

    rooms small

  • Older travelers
    9.2

    It was easy access

    The room temperature was warm, no matter if you adjusted the air conditioner

  • Older travelers
    8.4

    The proximaty of this hotel in relation to the points of interest in New Orleans is one of it's many possitive attributes.

  • Couple
    8.4

    Friendly staff

    The hotel valet parking was very slow in retriving the car when we needed to leave

  • Older travelers
    5.8

    Close to all main attractions

    A faded older style hotel, with the exception of the front desk the staff seemed dispirited and not overly helpful. Its a big hotel so you are not made to feel special just one of the hoards.

  • Group of friends
    9.6

    Good price, good location, excellent service overall a good choice

  • Single
    6.6

    Very friendly and helpful staff.

    The time it takes to park and getting the car back.

  • Family with children
    7.4

    They were very flexible about checking us in when we arrived early after a long journey and with no fuss. They were also very helpful when we wanted to extend our stay by a day and keep the same room. The breakfast staff in the restaurant were also very friendly and helpful and gave a good service. The view from the room was great too, with a full length window view of the city and river

    The gym was undergoing refurbishment and no mention had previously been made of this, until we tried to use it. There were not enough machines meanwhile. We ran out of face flannels and the cleaner said she had no more 2 days running. We could not use the pool one day, as we were told it had to be drained down and would not open for the rest ofthe day. These did not ruin our stay, but did detract a little from it being a great stay.

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
Show big map »

Hotel Address:

500 Canal Street, New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    5000 ft
Airports
Train Stations
  • Union Station
    4000 ft
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    400 ft
  • Roux Bristro
    100 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    1400 ft
  • New Orleans Musical Legends Park
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1163