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Sheraton New Orleans Hotel

500 Canal Street, New Orleans, Louisiana, United States, 70130  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton New Orleans Hotel

Paid Wi-Fi

USD 12.95 per day

Parking

USD 48.95 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Sauna

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

Featuring allergy friendly rooms, a Jacuzzi and a courtyard, Sheraton New Orleans Hotel enjoys a beautiful setting close to parks and a river along with a museum, a theater and monuments. With accents of sleek architecture, the hotel was built in 1982 and renovated in 2012.

New Orleans Centre is about 15 minutes' walk away. The property is set within 2 km distance from the city center.

This hotel is conveniently placed close to bars, restaurants and an oceanarium.

Gallery Bienvenu train station is 10 minutes' walking distance from the hotel. Guests can reach Louis Armstrong New Orleans airport within 25 minutes by car.

Rooms

Sheraton New Orleans Hotel comprises luxury rooms with an in-room safe, heating, high-speed internet, LCD TV and a DVD player as well as coffee/tea makers and a fridge along with modern bathrooms. Many rooms come with a spectacular view over the canal. Bathrooms are appointed with a shower, bathrobes and toiletries.

Eat & Drink

There is a café for guests to enjoy their meal. The hotel has an innovative restaurant serving regional meals. Guests can try tea, cocktails and coffee served in the lobby bar. Commander's Palace and Red Gravy are situated in a shopping area, about 100 meters from the venue.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Services

The contemporary hotel features medical service, laundry and coach service.

Relax

Guests are welcome to use a health club, a steam room and a sauna. Active guests will benefit from strength-training, fitness classes and a gym available on the premises.

Internet

Wireless internet is available in the hotel rooms at USD 12.95 per day.

Guest Parking

Private parking is possible on site at USD 48.95 per day.

Year renovated:   2012.  Number of floors:   49.  Number of rooms:   1110.

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Facilities

General

  • Non-smoking property
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Eco friendly
  • Lobby
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room view

  • City view
  • River view

Room features

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Voice mail
  • International calls
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 17 years
Existing bedding FREE
Extra bed USD 30
Children above
17 years or adults
Extra bed USD 30
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
Show big map »

Hotel Address:

500 Canal Street, New Orleans, Louisiana, United States, 70130

Get directions
Airports
  • Lakefront (NEW)
    6.7 mi
  • NAS/Alvin Callendar (NBG)
    9.0 mi
Train
  • Union Station
    4000 ft
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    400 ft
  • Roux Bristro
    100 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110

Rooms and availability

Sheraton New Orleans Hotel photos Exterior Hotel information
Club Double Room
River view
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Media:Flat-screen TV
Sheraton New Orleans Hotel photos Exterior Hotel information
Club King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed and 1 Single bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Media:Flat-screen TV
Sheraton New Orleans Hotel photos Exterior Hotel information
Double Room
City view
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • Air conditioning
    • + More
  • General:Individual air conditioning
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Trousers press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Cots available
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • VCR player
  • Radio
Sheraton New Orleans Hotel photos Exterior Hotel information
Leisure King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed and 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Media:Flat-screen TV
Sheraton New Orleans Hotel photos Exterior Hotel information
Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Super King-size bed and 1 Sofa bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Media:Flat-screen TV
Sheraton New Orleans Hotel photos Restaurant Club Lounge
Club Floor Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

2D BEDS:CLUB FLOOR NON-SMOKING:EXCLUSIVE CLUB LOUNGE ACCESS:CONTINENTAL BRKFST IN CLUB LNG :FREE

Sheraton New Orleans Hotel photos Exterior Hotel information
Deluxe Double Room
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Double bed and 1 Single bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Floor to ceiling windows
  • Connecting room
  • Top floor
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Sheraton New Orleans Hotel photos Exterior Hotel information
Deluxe King Room
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 1 Double bed and 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Media:Flat-screen TV
Club Room Mobility accessible
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • General:Facilities for disabled
Room Description:

, 345 ft² / 32 m², Wheelchair-accessible bathroom, Continental breakfast served in Club Lounge

Club King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Facilities for disabled
Room Description:

, 345 ft² / 32 m², Wheelchair-accessible bathroom, Continental breakfast served in Club Lounge

Club Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

[NON REFUNDABLE] QUADRUPLE 2 DOUBLE BEDS-CLUB

Tradition Lower Floors Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

Standard|2 Double Beds; Low Floor

Room Mobility accessible
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Facilities for disabled
Room Description:

, 345 ft² / 32 m², High floor room, Tub seat for disabled, Wheelchair-accessible bathroom, Wheelchair-accessible doorway

Club Level Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Club Level - Early Booking

King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Facilities for disabled
Room Description:

, 345 ft² / 32 m², Low floor, Tub seat for disabled, Wheelchair-accessible doorway, Wheelchair-accessible bathroom

Lower Floors King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|King Bed; Low Floor

King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • Bedding:Sofa bed
Room Description:

CMNTUD: Non-Smoking SUITE with King Bed or King + Single Sofa Bed

Tradition Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Traditional Standard Room

Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Individual air conditioning
  • Trousers press
  • Bathroom:Hair dryer
  • Bedding:Cots available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

Standard|Traditional 2 Beds (triple use)

Tradition Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

QUADRUPLE TWO DOUBLE BEDS. ROOM ONLY. Non refundable

Club Superior Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Superior|Club Superior Room

Club Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Superior|Club Superior Room

Club Floor King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

1K BED:CLUB FLOOR NON-SMOKING:EXCLUSIVE CLUB LOUNGE ACCESS:CONTINENTAL BRKFST IN CLUB LNG :FREE

Deluxe Room Mobility accessible
River view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • General:Facilities for disabled
Room Description:

, 345 ft² / 32 m², River view, Sheraton signature sleep experience, Wheelchair-accessible doorway, Wheelchair-accessible bathroom

Deluxe King Room Mobility accessible
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Facilities for disabled
Room Description:

, 345 ft² / 32 m², River view, Sheraton signature sleep experience, Wheelchair-accessible doorway, Wheelchair-accessible bathroom

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Deluxe 2 Beds (triple use)

Deluxe Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

QUADRUPLE DELUXE. ROOM ONLY. Non refundable

Executive King Suite
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

1 Room, 2 Adults Executive suite, non-smoking: King + Single Sofa Bed, Non-smoking 415 sq ft / 39 m² River view Sitting area Sofa bed Wetbar

Executive Suite
River view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

Suite|Executive Suite() DoubleFamilyPlan

Luxury Room
  • Max occupancy:

    2 persons

  • Check Prices

Sheraton New Orleans Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Faubourg Marigny 1.0 mi
    New Orleans, LA
  • Garden District 1.8 mi
    2727 Prytania Street
  • New Orleans Botanical Gardens3.0 mi
    1 Palm Dr
  • Magazine Street1.0 mi
  • St. Joseph Church and Gardens2.6 mi
    610 Lafayette St

Near the hotel

  • French Quarter 1600 ft
    Canal St to Esplanade Ave Mississippi River to N Rampart St
  • Jackson Square2600 ft
    615 Pere Antoine Alley
  • St. Louis Cathedral2500 ft
    615 Pere Antoine Aly
  • St. Louis Cemetery No. 13000 ft
    425 Basin St 3421 Esplanade Ave

Restaurants nearby

  • Commander's Palace400 ft

    Address: 1403 Washington Ave
    Phone: 504 899-8221

    72% likes this, based on 2176 reviews
    Cuisine: American, Cajun & Creole
    Price Range: USD 32 - USD 82

  • Palace Cafe400 ft

    Address: 605 Canal St
    Phone: 504-523-1661

    62% likes this, based on 755 reviews
    Cuisine: French, Contemporary, Cajun & Creole
    Price Range: USD 32 - USD 41

  • Bon Ton Cafe300 ft

    Address: 401 Magazine St
    Phone: 504-524-3386

    74% likes this, based on 320 reviews
    Cuisine: Cajun & Creole

  • Roux Bristro100 ft

    Address: 500 Canal St
    Phone: (504) 525-2500

  • Red Gravy300 ft

    Address: 125 Camp Street
    Phone: 504-561-8844

    71% likes this, based on 286 reviews
    Cuisine: American, Italian
    Price Range: USD 11 - USD 26

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110

Sheraton New Orleans Hotel Reviews

Guest reviews are submitted by our customers after their stay at Sheraton New Orleans Hotel

7.4
Very goodBased on70 reviews

Rating by category:

Location
8.5
Service
8.0
Rooms
7.0

Guest reviews

  • Group of friends
    9.2

    elevators confused many.

  • Family with children
    7.8

    The Sugar Bowl wa swithin walking distance.

  • Older travelers
    7.0

    I liked that it is on Canal Street near the French Quarter. Location and the sponsorship of Jazz Fest is the only thing that I liked.

    I thought that the price was too high for a comparable room. Actually, the room had fewer items such as no small fridge, no king size bed, and poor bathroom arrangement for over $250, while other rooms had these items and were under $200. The room was simply not worth it and the only reason that I stayed there was because of Jazz Fest.

  • Group of friends
    3.8

    Beds were comfortable

    I had booked three nights originally, then added on one night. The agency I booked through sent a notification to Sheraton that the two reservations should be linked. I also called the hotel in advance to ensure the reservations were linked. I also prepaid for all four nights. Despite these efforts, when we returned to our room on the second night, after a long and tiring day, our key cards did not work in our door. Of course we immediately went back down to the desk to see what had happened. We were given replacement keys and went back up. The replacement keys did not work either. This was repeated twice until finally we were let in by Security. Five minutes after getting into our room we were called by the front desk and told that we did not have a reservation and had been locked out of the room intentionally. We were required to go back down to the desk again and produce evidence of our reservations. After we had done this the clerk finally went to the trouble of looking up my name and lo and behold found that we did have prepaid reservations after all. Why did they make us try three sets of keys before telling us there was a clerical issue to work out? Why did they not look up my name in the first place instead of automatically considering us some kind of illegitimate trespassers and putting us through all that? Why could they not have waited until the morning to have that discussion? And why, when it was proved that they had made an error and needlessly caused us considerable inconvenience, did they not offer any kind of compensation? I can only conclude that this hotel is being grossly mismanaged. It was certainly not worth the rudeness and trouble they put us through and we will avoid Sheraton in the future.

  • Couple
    6.6

    -able to leave bags at "bell point" while waiting to check in. -friendly staff -lobby design -starbucks facility

    -bath too small -paint peeling in bathroom -toiliteries supplied not of good standard (shampoo etc) - temporary fitness centre very poor - only one treadmill -finishing of paintwork on doors and coridor, peeling. -

  • Group of friends
    7.4

    The location was ideal, everything was in walking distance(mall, casino, bourbon st., shopping)! The hotel is nice and so is the staff, this will definitely be my hotel of choice whenever I visit New Orleans.

  • Group of friends
    6.2

    I liked the location and tyhe ammenities as well as the security during the mardi gras event

    My hotrl room was infested with bugs/spiders my sister ended up with four huge puss filled bites! I am still waiting for a response from ther hotel management in what they plan to do about my serious discomfort and complaint.

  • Older travelers
    8.8

    Staff courteous and knowledgable and attentive

    Beds were not queen size, just a double, very hard

  • Older travelers
    5.8

    Arrived and access on three different sides was blocked without any proper signage showing where access actually was. Had to circle the block, getting out twice before finding the car access point. Was told there was no parking available at the hotel. Had difficulty actually entering the premesis to check in. The security was excessive and not seen at any other hotels through our stay as such. Check in told us they did not have the room we booked and paid for in advance. We had to literally argue our way into getting our room that we had prepaid for. Finally after going into the back room, our reservation miraculously was available. Bad attitude staff at check-in. Will never stay there again.

  • Older travelers
    7.4

    Staff were not real helpful. Maids came made lots of noise starting 8-9 in am. Made us feel we needed to leave our rooms early. Hotel nice...staff just ok .

  • Family with children
    9.2

    Great view, modern yet charming, food was high-priced, but excellent, and a very good location for New Orleans...Staff was efficient and accommodating.

    The food prices, like the rest of New Orleans, were very high. $18.00 for an omlette is kind of pricey.

  • Couple
    7.8

    The hotel was centrally located for the event that we were attending. The hotel itself was very nice.

    The one thing I was very very upset about is the fact that we were not able to park at the hotel. One of the main reasons I picked this hotel is for the secured on-site parking but we were told we had to park in a separate parking garage that was 6 blocks away. That is unacceptable to me. Your hotel should have enough parking to accomodate all of your guests that are staying in your hotel.

  • Older travelers
    9.2

    The hotel was prepared for the masses. Very busy hotel for football games and New Years Eve. They handled it very well!

    Would like to have a full sized coffee pot in the room.

  • Couple
    5.4

    Huge inconvenience. When we arrived, our room was not ready until 5PM after waiting for 2 hours (check in was at 3). We stayed for three nights and each following day they tried forcing us to check out. Then we would have to spend time going back to the reservation desk, remaking room keys, and wasting valuable time during our stay. Hotel staff would enter the room without knocking. Consistently horrible service. If we called down for something as simple as more coffee, it would show up hours later. We were celebrating our engagement and turned out to be just fighting with the hotel.

  • Single
    6.4

    location

    had my name reversed at check in, missed several calls and a visitor,terrible service at the bar in the evenning

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
Show big map »

Hotel Address:

500 Canal Street, New Orleans, Louisiana, United States, 70130

Get directions
Airports
  • Lakefront (NEW)
    6.7 mi
  • NAS/Alvin Callendar (NBG)
    9.0 mi
Train
  • Union Station
    4000 ft
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    400 ft
  • Roux Bristro
    100 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110