Sheraton New Orleans Hotel

500 Canal Street, New Orleans, United States, 70130  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Sheraton New Orleans Hotel

Paid Wi-Fi

USD 12.95 per day

Parking

USD 48.95 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Coffee shop

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

The traditional Sheraton New Orleans Hotel is a 4-star property located in the center of New Orleans. An example of Liberty architecture, this hotel was opened in 1982 and was fully restored in 2012.

The city center is 20 minute walking distance from the hotel. Such New Orleans sights as New Orleans City Park and Morial Convention Center are all within reach.

The venue is a short walk to shopping centers, a pharmacy and fairgrounds.

The hotel's beautiful location offers to get to Louis Armstrong New Orleans airport in 25 minutes by car.

Rooms

The property comprises 1110 classic guestrooms with a spectacular view on the canal. Some rooms come with a view of the Mississippi River. Bathrooms are appointed with a shower, free toiletries and bathrobes.

Eat & Drink

There is a restaurant for guests to enjoy their meal. Guests will taste light cuisine in the innovative on-site restaurant. Live music and a terrace are provided in the Pelican bar. Offering American, Cajun & Creole and Italian meals, Commander's Palace lies in a shopping area, 100 meters from the property.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Services

The hotel offers medical service, laundry and coach service together with a safety deposit box, an ATM and an elevator for guests' comfort.

Relax

Guests will benefit from a nightclub, a casino and a seasonal outdoor pool. On-site fitness amenities include strength-training, fitness classes and a gym.

Internet

Wireless internet is available in the hotel rooms at USD 12.95 per day.

Guest Parking

Private parking is possible on site at USD 48.95 per day.

Year renovated:   2012.  Number of floors:   49.  Number of rooms:   1110.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Eco friendly
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • City shuttle service
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Microphone
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Video games

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Casino
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • River view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 4 years
Extra bed FREE
Existing bedding FREE
All children
5 - 17 years
Existing bedding FREE
Extra bed USD 30
Children above
17 years or adults
Extra bed USD 30
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
Show big map »

Hotel Address:

500 Canal Street, New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    5000 ft
Airports
Train Stations
  • Union Station
    4000 ft
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    400 ft
  • Roux Bristro
    100 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    1400 ft
  • New Orleans Musical Legends Park
    1400 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110

Rooms and availability

Sheraton New Orleans Hotel photos Exterior Hotel information
Club Room
  • Room size:

    360 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Cable network connection
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
Room Description:

DBL - CLUB ROOM. ROOM ONLY

Sheraton New Orleans Hotel photos Exterior Hotel information
Club King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

Non Refundable DOUBLE CLUB-KING SIZE BED

Club Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Club 2 Beds (triple use)

Club Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Non Refundable QUADRUPLE 2 DOUBLE BEDS-CLUB

Sheraton New Orleans Hotel photos Exterior Hotel information
Tradition Room
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:In-room safe
  • Individual air conditioning
  • Cable network connection
  • Work desk
  • Ironing facilities
  • Dressing area
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • VCR player
  • Pay movies
  • Radio
Room Description:

Traditional Room

Lower-Floor Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Club Level Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Club Level Room with Complimentary Continental Breakfast

Sheraton New Orleans Hotel photos Exterior Sheraton New Orleans Hotel
Leisure King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Media:Flat-screen TV
Room Description:

Standard|TRADITIONAL KING King Bed Leisure2

Leisure King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 2 Double beds

  • Check Prices
  • Bedding:Sofa bed
Room Description:

Suite|SUITE King + Single Sofa Bed King Bed Leisure

Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

Standard|Traditional 2 Beds (triple use)

Sheraton New Orleans Hotel photos Exterior
Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Super King-size bed and 1 Sofa bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

Suite|Suite - Double

Tradition Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|Traditional 2 Beds (quad use)

Sheraton New Orleans Hotel photos Restaurant Club Lounge
Club Floor Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Club Floor King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Seating area
Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Family King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Family Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Sheraton New Orleans Hotel photos Exterior Hotel information
Deluxe Double Room
River view
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Cable network connection
  • Work desk
  • Ironing facilities
  • Dressing area
  • Top floor
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
Room Description:

Double/Double Room Deluxe (Without Breakfast)

Sheraton New Orleans Hotel photos Exterior Hotel information
Deluxe King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Floor to ceiling windows
  • Top floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

Non Refundable DOUBLE DELUXE KING BED

Deluxe Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Deluxe 2 Beds (triple use)

Deluxe Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Non Refundable QUADRUPLE DOUBLE-DELUXE

Executive Suite
River view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Wet bar
  • Media:Wake up service
  • Radio
Room Description:

Executive Suite

Business Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Standard|Club Room, 2 Double Beds, Business Lounge Access

Business King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|Club Room, 1 King Bed, Business Lounge Access

Signature Lower Floors Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Signature Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Top floor
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Signature One-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
Signature Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices

Sheraton New Orleans Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Old Absinthe House Bar1400 ft
  • New Orleans Riverwalk1700 ft

Popular areas

  • Harrah's Casino1000 ft

Places of interest

Convention centers

Sport related

Amusement

  • Penny Arcade400 ft

Museums

Parks

  • Jean Lafitte National Park400 ft
  • Woldenberg Park1400 ft

Halls

  • Gallier Hall1400 ft

Medical care and Hospitals

  • The Spa at Windsor Court700 ft

Casinos

Golf courses and Country clubs

Local attractions

  • Warehouse District5100 ft
    New Orleans, LA
  • Faubourg Marigny1.0 mi
    New Orleans, LA
  • Mardi Gras World1.3 mi
    1380 Port of New Orleans Place, New Orleans
  • Algiers Levee5200 ft
    Patterson Street, New Orleans
  • New Orleans African-American Museum1.0 mi
    1418 Governor Nicholls St., New Orleans

Near the hotel

  • Audubon Insectarium700 ft
    423 Canal Street, New Orleans
  • New Orleans Musical Legends Park1400 ft
    311 Bourbon Street, New Orleans
  • Audubon Aquarium of the Americas1700 ft
    #1 Canal Street, New Orleans
  • Storyville District1700 ft
    125 Bourbon Street, New Orleans
  • Jean Lafitte National Historical Park and Preserve1400 ft
    419 Decatur Street, New Orleans
  • Germaine Wells Mardi Gras Museum1400 ft
    813 Bienville St, New Orleans
  • Woldenberg Riverfront Park1600 ft
    1 Canal St, New Orleans

Restaurants nearby

  • Commander's Palace400 ft

    Address: 1403 Washington Ave
    Phone: 504 899-8221

    72% likes this, based on 2176 reviews
    Cuisine: American, Cajun & Creole
    Price Range: USD 32 - USD 82

  • Palace Cafe400 ft

    Address: 605 Canal St
    Phone: 504-523-1661

    62% likes this, based on 755 reviews
    Cuisine: French, Contemporary, Cajun & Creole
    Price Range: USD 32 - USD 41

  • Wendy's200 ft

    Address: 509 Canal St
    Phone: (504) 523-6141

    64% likes this, based on 5 reviews

  • Roux Bristro100 ft

    Address: 500 Canal St
    Phone: (504) 525-2500

  • Red Gravy300 ft

    Address: 125 Camp Street
    Phone: 504-561-8844

    71% likes this, based on 286 reviews
    Cuisine: American, Italian
    Price Range: USD 11 - USD 26

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110

Sheraton New Orleans Hotel Reviews

Guest reviews are submitted by our customers after their stay at Sheraton New Orleans Hotel

Average guest rating

7.2out of 10
Very good
Based on 40 reviews

Rating by category:

Value
8.0
Dining
6.0
Service
8.0
Location
9.2
Rooms
7.8

Guest reviews

  • Older travelers
    5.4

    Location

    We booked our rooms through Booked.net for 3 nights. We called Booked.net a week before our arrival to change the reservation to only one night. When we checked in, the hotel told us that once we registered the entire amount of $900 would be charged to my credit card and only Booked.net could credit us for the second 2 nights. Now, my credit card is showing the $900 dollar charge dated 6/23/2011 and a $300 charge for July 1,2011. Not only did I not get a credit for the cancelled room nights, but was charged again. The Sheraton says it is Booked.net's fault and you are saying it is the Sheraton's fault. Please straighten this out.

  • Older travelers
    9.0

    Location was great and the Breakfast buffet was to die for.

    33usd to park for one night. 52dollar breakfast.

  • Older travelers
    7.4

    Excellent location and the room had a great view of the river. Facilities were clean and well maintained.

    For an international hotel, it was disappointing there were no facilities for making hot tea in the room other than through a coffee machine which tainted the water with coffee. While this may seem trivial, I suspect US travellers would be beside themselves if they didn't have the option to make a cup of coffee after a long trip. I was also caught off guard by the $10 charge to use the gym facility. This charge was not mentioned in the room manual or at check-in.

  • Older travelers
    7.4

    Convenience beds health club

    Paid for club floor. Breakfast is now quite stingy compared to last year

  • Older travelers
    7.8

    a great room with splendid view over Mississippi River & town

    the bath room is old fashioned and should be renewed to modern standard. Shower is not separated from bath room - rather ugly

  • Older travelers
    10.0

    I like the distance to bourbon street

  • Group of friends
    3.8

    Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?

  • Older travelers
    8.8

    The staff was excellent and helped us with any issues we had and followed up to make sure we were satified

    rooms small

  • Older travelers
    9.2

    It was easy access

    The room temperature was warm, no matter if you adjusted the air conditioner

  • Older travelers
    8.4

    The proximaty of this hotel in relation to the points of interest in New Orleans is one of it's many possitive attributes.

  • Couple
    8.4

    Friendly staff

    The hotel valet parking was very slow in retriving the car when we needed to leave

  • Older travelers
    5.8

    Close to all main attractions

    A faded older style hotel, with the exception of the front desk the staff seemed dispirited and not overly helpful. Its a big hotel so you are not made to feel special just one of the hoards.

  • Group of friends
    9.6

    Good price, good location, excellent service overall a good choice

  • Single
    6.6

    Very friendly and helpful staff.

    The time it takes to park and getting the car back.

  • Family with children
    7.4

    They were very flexible about checking us in when we arrived early after a long journey and with no fuss. They were also very helpful when we wanted to extend our stay by a day and keep the same room. The breakfast staff in the restaurant were also very friendly and helpful and gave a good service. The view from the room was great too, with a full length window view of the city and river

    The gym was undergoing refurbishment and no mention had previously been made of this, until we tried to use it. There were not enough machines meanwhile. We ran out of face flannels and the cleaner said she had no more 2 days running. We could not use the pool one day, as we were told it had to be drained down and would not open for the rest ofthe day. These did not ruin our stay, but did detract a little from it being a great stay.

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
Show big map »

Hotel Address:

500 Canal Street, New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    5000 ft
Airports
Train Stations
  • Union Station
    4000 ft
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    400 ft
  • Roux Bristro
    100 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    1400 ft
  • New Orleans Musical Legends Park
    1400 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110