Sheraton New Orleans Hotel

500 Canal Street, New Orleans, United States, 70130  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton New Orleans Hotel

Paid Wi-Fi

USD 12.95 per day

Parking

USD 48.95 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Coffee shop

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

Sheraton New Orleans Hotel is located in the heart of New Orleans overlooking the Mississippi River. Renovated in 2012, this sleek hotel offers accommodation in a 49-story Liberty building.

Set in New Orleans Central Business district of New Orleans, around 20 minutes' walk from Magazine Street, Algiers Levee and Algiers Point Library. The property is in a 20-minute walk to New Orleans city center.

There are a pharmacy, a mall and fairgrounds within a quick reach of the hotel.

The hotel enjoys a beautiful location within 20 minutes' drive from Louis Armstrong New Orleans airport.

Rooms

This property has 1163 guestrooms including club floor club level king room, signature lower floors double room and exclusive club level double room appointed with heating, TV with satellite channels, high-speed internet, a DVD player and a trouser press. Some of the luxurious rooms feature the sea view. They are furnished with a contemporary décor.

Eat & Drink

A continental breakfast is offered at the lounge. Light meals of French cuisine are served in a casual setting of the lobby restaurant. Guests can quench their thirst at Pelican bar with a favorite drink. Commander's Palace and Red Gravy are located within 100 meters away.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Services

Comforts like a safety deposit box, a car park and a cash machine are provided on site.

Relax

Along with a steam room, a sauna and a hot tub the hotel offers steam baths and reflex massage. On-site fitness amenities include fitness classes, strength-training and a gym.

Internet

Wireless internet is available in the hotel rooms at USD 12.95 per day.

Guest Parking

private parking is possible on site at USD 48.95 per day.

Year renovated:   2012.  Number of floors:   49.  Number of rooms:   1163.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Eco friendly
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • City shuttle service
  • Paid valet parking
  • Valet parking
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Microphone
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Video games

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • City view
  • River view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Chaise lounges
  • Armchair
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 4 may stay for free in an extra bed. 
  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
Show big map »

Hotel Address:

500 Canal Street, New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    5000 ft
Airports
Train Stations
  • Gallery Bienvenu
    2700 ft
  • BECA gallery Bridge for Emerging Contemporary Art
    3300 ft
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    400 ft
  • Roux Bristro
    100 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    1400 ft
  • New Orleans Musical Legends Park
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1163

Rooms and availability

Sheraton New Orleans Hotel photos Room Traditional King Bed Room
Club Level King Bed Room
Bed type: King-size bed
Check Prices
  • Air conditioning
— Less information+ More information

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room offers an exclusive access to the Club Lounge. This room features spectacular views. The size of the room is 32m2.

Room facilities
    Sheraton New Orleans Hotel photos Room Traditional King Bed Room
    Deluxe 2 Double Beds Room
    Bed type: 1 Single bed or Double beds or Sleeping arrangements for 4 persons
    Size: 345 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information

    Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a spectacular Mississippi River view. The size of the room is 32m2.

    Room facilities
      Sheraton New Orleans Hotel photos Room Traditional King Bed Room
      Accessible King Bed Room
      Bed type: King-size bed
      Check Prices
      • Air conditioning
      — Less information+ More information

      Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features a city view. This room is accessible for people with disabilities. The size of the room is 32m2.

      Room facilities
        Sheraton New Orleans Hotel photos Room Traditional King Bed Room
        Accessible 2 Double Beds Room
        Bed type: Double beds or 1 Single bed or Double bed
        Size: 360 sq. feet
        Check Prices
        • Air conditioning
        — Less information+ More information

        Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a city view. This room is accessible for people with disabilities. The size of the room is 32m2.

        Room facilities
          Sheraton New Orleans Hotel photos Room Traditional King Bed Room
          Traditional King Bed Room
          Bed type: King-size bed
          Check Prices
          • Air conditioning
          — Less information+ More information

          Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features a city view. The size of the room is 32m2.

          Room facilities
            Sheraton New Orleans Hotel photos Room Traditional King Bed Room
            Deluxe King Bed Room
            Bed type: King-size bed
            Check Prices
            • Air conditioning
            — Less information+ More information

            Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features spectacular Mississippi River views. The size of the room is 32m2.

            Room facilities
              Sheraton New Orleans Hotel photos Room Traditional King Bed Room
              Club Level 2 Double Beds Room
              Bed type: King-size bed
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room offers an exclusive access to the Club Lounge. This room features spectacular views. The size of the room is 32m2.

              Room facilities
                Sheraton New Orleans Hotel photos Room Deluxe King Bed Room
                Executive Suite
                Bed type: Double bed
                Check Prices
                — Less information+ More information

                Spacious suite is decorated in a warm and comforting style with floor to ceiling windows offers a bedroom with a King size bed, living area with a sofa bed, work desk, wet bar and private bathroom. This room features spectacular Mississippi River views. The size of the room is 38m2.

                Sheraton New Orleans Hotel photos Room Traditional King Bed Room
                Traditional 2 Double Beds Room
                Bed type: Double beds or 1 Single bed or Double bed
                Size: 360 sq. feet
                Check Prices
                • Air conditioning
                — Less information+ More information

                Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a city view. The size of the room is 32m2.

                Room facilities

                  How to reach hotel

                  hotel Sheraton New Orleans Hotel New Orleans location
                  Show big map »

                  Hotel Address:

                  500 Canal Street, New Orleans, United States, 70130

                  Get directions
                  City Center
                  • New Orleans
                    5000 ft
                  Airports
                  Train Stations
                  • Gallery Bienvenu
                    2700 ft
                  • BECA gallery Bridge for Emerging Contemporary Art
                    3300 ft
                  Restaurants
                  • Commander's Palace (cuisine: American, Cajun & Creole)
                    400 ft
                  • Roux Bristro
                    100 ft
                  Parks
                  • Jean Lafitte National Historical Park and Preserve
                    1400 ft
                  • New Orleans Musical Legends Park
                    1400 ft
                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2012
                  • Number of floors:
                    49
                  • Number of rooms:
                    1163

                  Sheraton New Orleans Hotel Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Tourist attractions

                  • Old Absinthe House Bar - 1400 ft
                  • Downtown Central Business District - 1700 ft
                  • New Orleans Riverwalk - 1700 ft

                  Popular areas

                  • Harrah's Casino - 1000 ft

                  Places of interest

                  Sport related

                  Amusement

                  • Penny Arcade - 400 ft

                  Museums

                  • Theater District - 1400 ft
                  • American Italian Renaissance - 1400 ft
                  • Arnaud's Restaurant - 1400 ft
                  • Louisiana Philharmonic - 1400 ft
                  • Junebug Productions Inc - 1400 ft
                  • National D Day Museum - 1400 ft
                  • Arts Council of New Orleans - 1400 ft
                  • French Quarter/historic New Orleans - 1400 ft
                  • New Orleans Pharmacy Museum - 1700 ft
                  • Hermann-Grima/gallier Historic - 1700 ft

                  Parks

                  • Jean Lafitte National Park - 400 ft
                  • Woldenberg Park - 1400 ft

                  Halls

                  • Gallier Hall - 1400 ft

                  Medical care and Hospitals

                  • The Spa at Windsor Court - 700 ft

                  Casinos

                  Golf courses and Country clubs

                  Local attractions

                  • Warehouse District - 5100 ft
                    New Orleans, LA
                  • Faubourg Marigny - 1.0 mi
                    New Orleans, LA
                  • Mardi Gras World - 1.2 mi
                    1380 Port of New Orleans Place, New Orleans
                  • Algiers Levee - 5200 ft
                    Patterson Street, New Orleans
                  • New Orleans African-American Museum - 1.0 mi
                    1418 Governor Nicholls St., New Orleans

                  Near the hotel

                  • Audubon Insectarium - 700 ft
                    423 Canal Street, New Orleans
                  • New Orleans Musical Legends Park - 1400 ft
                    311 Bourbon Street, New Orleans
                  • Audubon Aquarium of the Americas - 1700 ft
                    #1 Canal Street, New Orleans
                  • Storyville District - 1700 ft
                    125 Bourbon Street, New Orleans
                  • Jean Lafitte National Historical Park and Preserve - 1400 ft
                    419 Decatur Street, New Orleans
                  • Germaine Wells Mardi Gras Museum - 1500 ft
                    813 Bienville St, New Orleans
                  • Woldenberg Riverfront Park - 1600 ft
                    1 Canal St, New Orleans

                  Restaurants nearby

                  • Commander's Palace - 400 ft

                    Address: 1403 Washington Ave
                    Phone: 504 899-8221

                    72% likes this, based on 2176 reviews
                    Cuisine: American, Cajun & Creole
                    Price Range: USD 32 - USD 82

                  • Palace Cafe - 400 ft

                    Address: 605 Canal St
                    Phone: 504-523-1661

                    62% likes this, based on 755 reviews
                    Cuisine: French, Contemporary, Cajun & Creole
                    Price Range: USD 32 - USD 41

                  • Bon Ton Cafe - 300 ft

                    Address: 401 Magazine St
                    Phone: 504-524-3386

                    74% likes this, based on 320 reviews
                    Cuisine: Cajun & Creole

                  • Roux Bristro - 100 ft

                    Address: 500 Canal St
                    Phone: (504) 525-2500

                  • Red Gravy - 300 ft

                    Address: 125 Camp Street
                    Phone: 504-561-8844

                    71% likes this, based on 286 reviews
                    Cuisine: American, Italian
                    Price Range: USD 11 - USD 26

                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2012
                  • Number of floors:
                    49
                  • Number of rooms:
                    1163
                  Hotels nearby

                  Sheraton New Orleans Hotel Reviews

                  Guest reviews are submitted by our customers after their stay at Sheraton New Orleans Hotel

                  Average guest rating

                  7.2out of 10
                  Very good
                  Based on 40 reviews

                  Rating by category:

                  Location
                  9.2
                  Rooms
                  7.8
                  Value
                  8.0
                  Dining
                  6.0
                  Service
                  8.0

                  Guest reviews

                  • Older travelers
                    5.4

                    Location

                    We booked our rooms through Booked.net for 3 nights. We called Booked.net a week before our arrival to change the reservation to only one night. When we checked in, the hotel told us that once we registered the entire amount of $900 would be charged to my credit card and only Booked.net could credit us for the second 2 nights. Now, my credit card is showing the $900 dollar charge dated 6/23/2011 and a $300 charge for July 1,2011. Not only did I not get a credit for the cancelled room nights, but was charged again. The Sheraton says it is Booked.net's fault and you are saying it is the Sheraton's fault. Please straighten this out.

                  • Older travelers
                    9.0

                    Location was great and the Breakfast buffet was to die for.

                    33usd to park for one night. 52dollar breakfast.

                  • Older travelers
                    7.4

                    Excellent location and the room had a great view of the river. Facilities were clean and well maintained.

                    For an international hotel, it was disappointing there were no facilities for making hot tea in the room other than through a coffee machine which tainted the water with coffee. While this may seem trivial, I suspect US travellers would be beside themselves if they didn't have the option to make a cup of coffee after a long trip. I was also caught off guard by the $10 charge to use the gym facility. This charge was not mentioned in the room manual or at check-in.

                  • Older travelers
                    7.4

                    Convenience beds health club

                    Paid for club floor. Breakfast is now quite stingy compared to last year

                  • Older travelers
                    7.8

                    a great room with splendid view over Mississippi River & town

                    the bath room is old fashioned and should be renewed to modern standard. Shower is not separated from bath room - rather ugly

                  • Older travelers
                    10.0

                    I like the distance to bourbon street

                  • Group of friends
                    3.8

                    Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?

                  • Older travelers
                    8.8

                    The staff was excellent and helped us with any issues we had and followed up to make sure we were satified

                    rooms small

                  • Older travelers
                    9.2

                    It was easy access

                    The room temperature was warm, no matter if you adjusted the air conditioner

                  • Older travelers
                    8.4

                    The proximaty of this hotel in relation to the points of interest in New Orleans is one of it's many possitive attributes.

                  • Couple
                    8.4

                    Friendly staff

                    The hotel valet parking was very slow in retriving the car when we needed to leave

                  • Older travelers
                    5.8

                    Close to all main attractions

                    A faded older style hotel, with the exception of the front desk the staff seemed dispirited and not overly helpful. Its a big hotel so you are not made to feel special just one of the hoards.

                  • Group of friends
                    9.6

                    Good price, good location, excellent service overall a good choice

                  • Single
                    6.6

                    Very friendly and helpful staff.

                    The time it takes to park and getting the car back.

                  • Family with children
                    7.4

                    They were very flexible about checking us in when we arrived early after a long journey and with no fuss. They were also very helpful when we wanted to extend our stay by a day and keep the same room. The breakfast staff in the restaurant were also very friendly and helpful and gave a good service. The view from the room was great too, with a full length window view of the city and river

                    The gym was undergoing refurbishment and no mention had previously been made of this, until we tried to use it. There were not enough machines meanwhile. We ran out of face flannels and the cleaner said she had no more 2 days running. We could not use the pool one day, as we were told it had to be drained down and would not open for the rest ofthe day. These did not ruin our stay, but did detract a little from it being a great stay.

                  How to reach hotel

                  hotel Sheraton New Orleans Hotel New Orleans location
                  Show big map »

                  Hotel Address:

                  500 Canal Street, New Orleans, United States, 70130

                  Get directions
                  City Center
                  • New Orleans
                    5000 ft
                  Airports
                  Train Stations
                  • Gallery Bienvenu
                    2700 ft
                  • BECA gallery Bridge for Emerging Contemporary Art
                    3300 ft
                  Restaurants
                  • Commander's Palace (cuisine: American, Cajun & Creole)
                    400 ft
                  • Roux Bristro
                    100 ft
                  Parks
                  • Jean Lafitte National Historical Park and Preserve
                    1400 ft
                  • New Orleans Musical Legends Park
                    1400 ft
                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2012
                  • Number of floors:
                    49
                  • Number of rooms:
                    1163