Sheraton New Orleans Hotel

500 Canal Street, New Orleans, Louisiana, United States, 70130  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton New Orleans Hotel

Paid Wi-Fi

USD 12.95 per day

Parking

USD 48.95 per day

Luggage storage
24-hour

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Sauna

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

Featuring allergy friendly rooms, a Jacuzzi and a courtyard, Sheraton New Orleans Hotel enjoys a beautiful setting close to parks and a river along with a museum, a theater and monuments. With accents of sleek architecture, the hotel was built in 1982 and renovated in 2012.

New Orleans Centre is about 15 minutes' walk away. The property is set within 2 km distance from the city center.

This hotel is conveniently placed close to bars, restaurants and an oceanarium.

Gallery Bienvenu train station is 10 minutes' walking distance from the hotel. Guests can reach Louis Armstrong New Orleans airport within 25 minutes by car.

Rooms

Sheraton New Orleans Hotel comprises luxury rooms with an in-room safe, heating, high-speed internet, LCD TV and a DVD player as well as coffee/tea makers and a fridge along with modern bathrooms. Many rooms come with a spectacular view over the canal. Bathrooms are appointed with a shower, bathrobes and toiletries.

Eat & Drink

There is a café for guests to enjoy their meal. The hotel has an innovative restaurant serving regional meals. Guests can try tea, cocktails and coffee served in the lobby bar. Commander's Palace and Red Gravy are situated in a shopping area, about 100 meters from the venue.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Services

The contemporary hotel features medical service, laundry and coach service.

Relax

Guests are welcome to use a health club, a steam room and a sauna. Active guests will benefit from strength-training, fitness classes and a gym available on the premises.

Internet

Wireless internet is available in the hotel rooms at USD 12.95 per day.

Guest Parking

Private parking is possible on site at USD 48.95 per day.

Year renovated:   2012.  Number of floors:   49.  Number of rooms:   1110.

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Facilities

General

  • Non-smoking property
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Coffee shop
  • Eco friendly
  • Carte blanche
  • Lobby
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Microphone
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Video games

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Casino
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • River view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 4 years
Extra bed FREE
Existing bedding FREE
All children
5 - 17 years
Existing bedding FREE
Extra bed USD 30
Children above
17 years or adults
Extra bed USD 30
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
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Hotel Address:

500 Canal Street, New Orleans, Louisiana, United States, 70130

Get directions
City Center
  • New Orleans
    5000 ft
Airports
Train Stations
  • Union Station
    4000 ft
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    400 ft
  • Starbucks Coffee
    100 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    1400 ft
  • New Orleans Musical Legends Park
    1400 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110

Rooms and availability

Sheraton New Orleans Hotel photos Exterior Hotel information
Club Single Room
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Double beds

  • Check Prices
Room Description:

Standard|Single room - Club room

Club Connecting Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • 24-hour room service
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Housekeeping
  • Bathroom:Hair dryer
  • Toiletries
  • Bedding:Luxury linens
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:LCD TV
  • Pay movies
Room Description:

2 Double Beds or 1 King Bed345 sq feet (32 sq meters)Internet - Free WiFi and wired Internet access Entertainment - LCD television with premium channels and pay moviesFood & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Free toiletries and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability  

Sheraton New Orleans Hotel photos Exterior Hotel information
Club King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

DOUBLE CLUB KING BED. ROOM ONLY. Non refundable

Club Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Club 2 Beds (triple use)

Club Wheelchair Accessible Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • + More
  • General:Facilities for disabled
  • Seating area
Room Description:

, 345 ft² / 32 m², Wheelchair-accessible bathroom, Continental breakfast served in Club Lounge

Club Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

[NON REFUNDABLE] QUADRUPLE 2 DOUBLE BEDS-CLUB

Lower-Floor Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Standard|2 Double Beds; Low Floor Unrestricted

Sheraton New Orleans Hotel photos Exterior Hotel information
Double Room
River view
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Floor to ceiling windows
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

Double/Double Room Traditional (Without Breakfast)

Tradition Connecting Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Double beds

  • Check Prices
Room Description:

2 Double Beds or 1 Twin Bed345 sq feet (32 sq meters)Internet - WiFi and wired Internet access Entertainment - LCD television with premium channels and pay moviesFood & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Free toiletries and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability  

Club Level Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Club Level - Winter Sale 2018 (HOL17)

Sheraton New Orleans Hotel photos Exterior Hotel information
Tradition King Room
River view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Media:Flat-screen TV
Room Description:

This room offers exclusive club lounge access, including breakfast, afternoon snacks and gym access.

Lower Floors King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|King Bed; Low Floor Unrestricted

King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Double beds

  • Check Prices
  • Bedding:Sofa bed
Room Description:

Suite|SUITE King + Single Sofa Bed King Bed Leisure

Tradition Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

TRP - TRADITIONAL ROOM. ROOM ONLY. Standard rate

Lower Floors Wheelchair Accessible Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Double beds

  • Check Prices
Room Description:

, 345 ft² / 32 m², Low floor, Tub seat for disabled, Wheelchair-accessible doorway, Wheelchair-accessible bathroom

Wheelchair Accessible Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Facilities for disabled
  • Seating area
  • Top floor
Room Description:

, 345 ft² / 32 m², High floor room, Tub seat for disabled, Wheelchair-accessible bathroom, Wheelchair-accessible doorway

Sheraton New Orleans Hotel photos Exterior
Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 1 Super King-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

Suite|Suite - Double

Tradition Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

QUADRUPLE TWO DOUBLE BEDS. ROOM ONLY. Non refundable

Club Floor Club Level Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

2D BEDS:CLUB FLOOR NON-SMOKING:EXCLUSIVE CLUB LOUNGE ACCESS:CONTINENTAL BRKFST IN CLUB LNG :FREE

Sheraton New Orleans Hotel photos Restaurant Club Lounge
Club Floor Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

2D BEDS:CLUB FLOOR NON-SMOKING:EXCLUSIVE CLUB LOUNGE ACCESS:CONTINENTAL BRKFST IN CLUB LNG :FREE

Club Floor Club Level King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Seating area
Room Description:

1K BED:CLUB FLOOR NON-SMOKING:EXCLUSIVE CLUB LOUNGE ACCESS:CONTINENTAL BRKFST IN CLUB LNG :FREE

Club Floor King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Seating area
Room Description:

1K BED:CLUB FLOOR NON-SMOKING:EXCLUSIVE CLUB LOUNGE ACCESS:CONTINENTAL BRKFST IN CLUB LNG :FREE

Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Family King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Family Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Sheraton New Orleans Hotel photos Exterior Hotel information
Deluxe Single Room
River view
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Floor to ceiling windows
  • Top floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

Standard|Single room - De Luxe

Deluxe Connecting Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • 24-hour room service
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Housekeeping
  • Bathroom:Hair dryer
  • Toiletries
  • Bedding:Luxury linens
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:LCD TV
  • Pay movies
Room Description:

2 Double Beds or 1 King Bed345 sq feet (32 sq meters)Internet - WiFi and wired Internet access Entertainment - LCD television with premium channels and pay moviesFood & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Free toiletries and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability  

Sheraton New Orleans Hotel photos Exterior Hotel information
Deluxe King Room
River view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Floor to ceiling windows
  • Top floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

1K BED:DELUXE NON-SMOKING:HIGH FLOOR ROOM:FLOOR TO CEILING WINDOWS:SIGNATURE SLEEP EXPERIENCE

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

TRP - DELUXE ROOM. ROOM ONLY. Standard rate

Deluxe Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

QUADRUPLE DELUXE. ROOM ONLY. Non refundable

Executive King Suite
River view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Seating area
  • Bedding:Sofa bed
  • Dining:Wet bar
Room Description:

1 Room, 2 Adults Executive suite, non-smoking: King + Single Sofa Bed, Non-smoking 415 sq ft / 39 m² River view Sitting area Sofa bed Wetbar

Executive Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Executive Suite
River view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Executive Suite

Business Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Standard|Club Room, 2 Double Beds, Business Lounge Access

Signature Lower Floors Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

2D BEDS:TRADITIONAL NON-SMOKING:LOW FLOOR :SIGNATURE SLEEP EXPERIENCE:FLOOR TO CEILING WINDOWS

Signature Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Top floor
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

2D BEDS:DELUXE NON-SMOKING:HIGH FLOOR ROOM :FLOOR TO CEILING WINDOWS:SIGNATURE SLEEP EXPERIENCE

Signature Lower Floors King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1K BED:TRADITIONAL NON-SMOKING:LOW FLOOR :SIGNATURE SLEEP EXPERIENCE:FLOOR TO CEILING WINDOWS

Signature King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Floor to ceiling windows
  • Top floor
Room Description:

1K BED:DELUXE NON-SMOKING:HIGH FLOOR ROOM:FLOOR TO CEILING WINDOWS:SIGNATURE SLEEP EXPERIENCE

Signature King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1K BED:ACCESSIBLE JR STE NONSMOKING:SIGNATURE SLEEP EXPERIENCE:SITTING AREA:SOFA BED :WHEELCHAIR

Signature Wheelchair Accessible Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 2 Double beds

  • Check Prices
Room Description:

, 345 ft² / 32 m², River view, Sheraton signature sleep experience, Wheelchair-accessible doorway, Wheelchair-accessible bathroom

Luxury Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

Sheraton New Orleans Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Old Absinthe House Bar1400 ft
  • New Orleans Riverwalk1700 ft

Popular areas

  • Harrah's Casino1000 ft

Places of interest

Convention centers

Sport related

Amusement

  • Penny Arcade700 ft

Museums

Parks

  • Jean Lafitte National Park400 ft
  • Woldenberg Park1400 ft

Halls

  • Gallier Hall1400 ft

Medical care and Hospitals

  • The Spa at Windsor Court700 ft

Casinos

Golf courses and Country clubs

Local attractions

  • Warehouse District5100 ft
    New Orleans, LA
  • Faubourg Marigny1.0 mi
    New Orleans, LA
  • Mardi Gras World1.2 mi
    1380 Port of New Orleans Place, New Orleans
  • Algiers Levee5200 ft
    Patterson Street, New Orleans
  • New Orleans African-American Museum1.0 mi
    1418 Governor Nicholls St., New Orleans

Near the hotel

  • Audubon Insectarium700 ft
    423 Canal Street, New Orleans
  • New Orleans Musical Legends Park1400 ft
    311 Bourbon Street, New Orleans
  • Audubon Aquarium of the Americas1700 ft
    #1 Canal Street, New Orleans
  • Storyville District1700 ft
    125 Bourbon Street, New Orleans
  • Jean Lafitte National Historical Park and Preserve1400 ft
    419 Decatur Street, New Orleans
  • Germaine Wells Mardi Gras Museum1500 ft
    813 Bienville St, New Orleans
  • Woldenberg Riverfront Park1600 ft
    1 Canal St, New Orleans

Restaurants nearby

  • Commander's Palace400 ft

    Address: 1403 Washington Ave
    Phone: 504 899-8221

    72% likes this, based on 2176 reviews
    Cuisine: American, Cajun & Creole
    Price Range: USD 32 - USD 82

  • Palace Cafe400 ft

    Address: 605 Canal St
    Phone: 504-523-1661

    62% likes this, based on 755 reviews
    Cuisine: French, Contemporary, Cajun & Creole
    Price Range: USD 32 - USD 41

  • Bon Ton Cafe300 ft

    Address: 401 Magazine St
    Phone: 504-524-3386

    74% likes this, based on 320 reviews
    Cuisine: Cajun & Creole

  • Starbucks Coffee100 ft

    Address: 500 Canal St
    Phone: 504-595-6258

  • Red Gravy300 ft

    Address: 125 Camp Street
    Phone: 504-561-8844

    71% likes this, based on 286 reviews
    Cuisine: American, Italian
    Price Range: USD 11 - USD 26

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110

Sheraton New Orleans Hotel Reviews

Guest reviews are submitted by our customers after their stay at Sheraton New Orleans Hotel

Average guest rating

7.2out of 10
Very good
Based on 40 reviews

Rating by category:

Service
8.0
Location
9.2
Rooms
7.8
Value
8.0
Dining
6.0

Guest reviews

  • Older travelers
    5.4

    Location

    We booked our rooms through Booked.net for 3 nights. We called Booked.net a week before our arrival to change the reservation to only one night. When we checked in, the hotel told us that once we registered the entire amount of $900 would be charged to my credit card and only Booked.net could credit us for the second 2 nights. Now, my credit card is showing the $900 dollar charge dated 6/23/2011 and a $300 charge for July 1,2011. Not only did I not get a credit for the cancelled room nights, but was charged again. The Sheraton says it is Booked.net's fault and you are saying it is the Sheraton's fault. Please straighten this out.

  • Older travelers
    9.0

    Location was great and the Breakfast buffet was to die for.

    33usd to park for one night. 52dollar breakfast.

  • Older travelers
    7.4

    Excellent location and the room had a great view of the river. Facilities were clean and well maintained.

    For an international hotel, it was disappointing there were no facilities for making hot tea in the room other than through a coffee machine which tainted the water with coffee. While this may seem trivial, I suspect US travellers would be beside themselves if they didn't have the option to make a cup of coffee after a long trip. I was also caught off guard by the $10 charge to use the gym facility. This charge was not mentioned in the room manual or at check-in.

  • Older travelers
    7.4

    Convenience beds health club

    Paid for club floor. Breakfast is now quite stingy compared to last year

  • Older travelers
    7.8

    a great room with splendid view over Mississippi River & town

    the bath room is old fashioned and should be renewed to modern standard. Shower is not separated from bath room - rather ugly

  • Older travelers
    10.0

    I like the distance to bourbon street

  • Group of friends
    3.8

    Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?

  • Older travelers
    8.8

    The staff was excellent and helped us with any issues we had and followed up to make sure we were satified

    rooms small

  • Older travelers
    9.2

    It was easy access

    The room temperature was warm, no matter if you adjusted the air conditioner

  • Older travelers
    8.4

    The proximaty of this hotel in relation to the points of interest in New Orleans is one of it's many possitive attributes.

  • Couple
    8.4

    Friendly staff

    The hotel valet parking was very slow in retriving the car when we needed to leave

  • Older travelers
    5.8

    Close to all main attractions

    A faded older style hotel, with the exception of the front desk the staff seemed dispirited and not overly helpful. Its a big hotel so you are not made to feel special just one of the hoards.

  • Group of friends
    9.6

    Good price, good location, excellent service overall a good choice

  • Single
    6.6

    Very friendly and helpful staff.

    The time it takes to park and getting the car back.

  • Family with children
    7.4

    They were very flexible about checking us in when we arrived early after a long journey and with no fuss. They were also very helpful when we wanted to extend our stay by a day and keep the same room. The breakfast staff in the restaurant were also very friendly and helpful and gave a good service. The view from the room was great too, with a full length window view of the city and river

    The gym was undergoing refurbishment and no mention had previously been made of this, until we tried to use it. There were not enough machines meanwhile. We ran out of face flannels and the cleaner said she had no more 2 days running. We could not use the pool one day, as we were told it had to be drained down and would not open for the rest ofthe day. These did not ruin our stay, but did detract a little from it being a great stay.

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
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Hotel Address:

500 Canal Street, New Orleans, Louisiana, United States, 70130

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City Center
  • New Orleans
    5000 ft
Airports
Train Stations
  • Union Station
    4000 ft
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    400 ft
  • Starbucks Coffee
    100 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    1400 ft
  • New Orleans Musical Legends Park
    1400 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110