Sheraton New Orleans Hotel

500 Canal Street, New Orleans, United States, 70130  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton New Orleans Hotel

Paid Wi-Fi

USD 12.95 per day

Parking

USD 48.95 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Coffee shop

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

Sheraton New Orleans Hotel is located in the heart of New Orleans overlooking the Mississippi River. Renovated in 2012, this sleek hotel offers accommodation in a 49-story Liberty building.

Set in New Orleans Central Business district of New Orleans, around 20 minutes' walk from Magazine Street, Algiers Levee and Algiers Point Library. The property is in a 20-minute walk to New Orleans city center.

There are a pharmacy, a mall and fairgrounds within a quick reach of the hotel.

The hotel enjoys a beautiful location within 20 minutes' drive from Louis Armstrong New Orleans airport.

Rooms

This property has 1163 guestrooms including club floor club level king room, signature lower floors double room and exclusive club level double room appointed with heating, TV with satellite channels, high-speed internet, a DVD player and a trouser press. Some of the luxurious rooms feature the sea view. They are furnished with a contemporary décor.

Eat & Drink

A continental breakfast is offered at the lounge. Light meals of French cuisine are served in a casual setting of the lobby restaurant. Guests can quench their thirst at Pelican bar with a favorite drink. Commander's Palace and Red Gravy are located within 100 meters away.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Services

Comforts like a safety deposit box, a car park and a cash machine are provided on site.

Relax

Along with a steam room, a sauna and a hot tub the hotel offers steam baths and reflex massage. On-site fitness amenities include fitness classes, strength-training and a gym.

Internet

Wireless internet is available in the hotel rooms at USD 12.95 per day.

Guest Parking

private parking is possible on site at USD 48.95 per day.

Year renovated:   2012.  Number of floors:   49.  Number of rooms:   1163.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Eco friendly
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • City shuttle service
  • Valet parking
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Microphone
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Video games

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • River view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 4 may stay for free in an extra bed. 
  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
  • All children under the age of 17 may stay free of charge when using existing bedding. 

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
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Hotel Address:

500 Canal Street, New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    5000 ft
Airports
Train Stations
  • Union Station
    4000 ft
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    400 ft
  • Roux Bristro
    100 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    1400 ft
  • New Orleans Musical Legends Park
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1163

Rooms and availability

Sheraton New Orleans Hotel photos Exterior Hotel information
Club Room
Bed type: Double bed or 2 Single beds or Double beds
Size: 360 sq. feet
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  • Air conditioning
— Less information+ More information

Standard|Club - Double

Room facilities
    Sheraton New Orleans Hotel photos Exterior Hotel information
    Club King Room
    Bed type: King-size bed or Double bed
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    • Air conditioning
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    Standard|DOUBLE CLUB-KING SIZE BED

    Room facilities
      Club Triple Room
      Bed type: Sleeping arrangements for 3 persons
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      — Less information+ More information

      Standard|Club 2 Beds (triple use)

      Sheraton New Orleans Hotel photos Exterior Hotel information
      Club Quadruple Room
      Bed type: Sleeping arrangements for 4 persons
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      • Air conditioning
      — Less information+ More information

      Standard|QUADRUPLE 2 DOUBLE BEDS-CLUB

      Room facilities
        Sheraton New Orleans Hotel photos Room Traditional King Bed Room
        Tradition Room
        Bed type: Double bed or 2 Single beds or Twin beds
        Size: 345 sq. feet
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        • Air conditioning
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        Traditional Room

        Room facilities
          Sheraton New Orleans Hotel photos Room Traditional King Bed Room
          Club Level Room
          Bed type: Twin beds
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          Club Level Room with Complimentary Continental Breakfast

          Sheraton New Orleans Hotel photos Exterior Hotel information
          Leisure King Room
          Bed type: King-size bed or Double bed
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          • Air conditioning
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          Standard|Traditional Room, 1 King Bed

          Room facilities
            Sheraton New Orleans Hotel photos Exterior Hotel information
            Leisure King Suite
            Bed type: Double bed or King-size bed
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            • Air conditioning
            — Less information+ More information

            Suite|SUITE KING BED WITH PULL OUT SOFA BED

            Room facilities
              Triple Room
              Bed type: Sleeping arrangements for 3 persons
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              — Less information+ More information

              Standard|Traditional 2 Beds (triple use)

              Sheraton New Orleans Hotel photos Exterior
              Suite
              Bed type: Double bed or 1 Super King-size bed and 1 Sofa bed
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              • Air conditioning
              — Less information+ More information

              Suite|Suite - Double

              Room facilities
                Tradition Quadruple Room
                Bed type: Sleeping arrangements for 4 persons
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                — Less information+ More information

                Standard|Traditional 2 Beds (quad use)

                Sheraton New Orleans Hotel photos Restaurant Club Lounge
                Club Floor Room
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                • Air conditioning
                — Less information+ More information
                Room facilities
                  Sheraton New Orleans Hotel photos Room Traditional King Bed Room
                  Club Level King Bed Room
                  Bed type: King-size bed
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                  — Less information+ More information
                  Sheraton New Orleans Hotel photos Exterior Hotel information
                  Family Double Room
                  Bed type: Double bed
                  Size: 345 sq. feet
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                  • Air conditioning
                  — Less information+ More information

                  Standard|Traditional - Double (Family Plan)

                  Room facilities
                    Sheraton New Orleans Hotel photos Exterior Hotel information
                    Family King Room
                    Bed type: King-size bed
                    Size: 345 sq. feet
                    Check Prices
                    • Air conditioning
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                    Standard|Traditional King - Double (Family Plan)

                    Room facilities
                      Sheraton New Orleans Hotel photos Exterior Hotel information
                      Family Suite
                      Bed type: Double bed
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                      • Air conditioning
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                      Suite|Suite - Double (Family Plan)

                      Room facilities
                        Sheraton New Orleans Hotel photos Room Traditional King Bed Room
                        Deluxe Room
                        Bed type: Double bed or 2 Single beds or Double beds
                        Size: 345 sq. feet
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                        • Air conditioning
                        — Less information+ More information

                        Deluxe Room

                        Room facilities
                          Sheraton New Orleans Hotel photos Exterior Hotel information
                          Deluxe King Room
                          Bed type: King-size bed or Double bed
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                          • Air conditioning
                          — Less information+ More information

                          Deluxe|DELUXE KING King Bed Leisure2

                          Room facilities
                            Deluxe Triple Room
                            Bed type: Sleeping arrangements for 3 persons
                            Check Prices
                            — Less information+ More information

                            Deluxe|Deluxe Sea View 2 Beds (triple use)

                            Sheraton New Orleans Hotel photos Exterior Hotel information
                            Deluxe Quadruple Room
                            Bed type: Sleeping arrangements for 4 persons
                            Check Prices
                            • Air conditioning
                            — Less information+ More information

                            Deluxe|Deluxe 2 Beds (quad use)

                            Room facilities
                              Sheraton New Orleans Hotel photos Exterior Hotel information
                              Executive Suite
                              Bed type: Double bed
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                              • Air conditioning
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                              Executive Suite

                              Room facilities
                                Sheraton New Orleans Hotel photos Exterior Hotel information
                                Deluxe Family Double Room
                                Bed type: Double bed
                                Size: 345 sq. feet
                                Check Prices
                                • Air conditioning
                                — Less information+ More information

                                Deluxe Room

                                Room facilities
                                  Sheraton New Orleans Hotel photos Exterior Hotel information
                                  Deluxe Family King Room
                                  Bed type: King-size bed
                                  Size: 345 sq. feet
                                  Check Prices
                                  • Air conditioning
                                  — Less information+ More information

                                  Deluxe King

                                  Room facilities
                                    Business Room
                                    Bed type: Double beds
                                    Check Prices
                                    — Less information+ More information

                                    Standard|Club Room, 2 Double Beds, Business Lounge Access

                                    Room facilities
                                      Business King Room
                                      Bed type: King-size bed
                                      Check Prices
                                      — Less information+ More information

                                      Standard|Club Room, 1 King Bed, Business Lounge Access

                                      Room facilities
                                        Sheraton New Orleans Hotel photos Exterior Sheraton New Orleans Hotel
                                        Signature Lower Floors Room
                                        Bed type: Double beds
                                        Size: 345 sq. feet
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                                        • Air conditioning
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                                        Room facilities
                                          Sheraton New Orleans Hotel photos Exterior Hotel information
                                          Signature Room
                                          Check Prices
                                          • Air conditioning
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                                          Room facilities
                                            Sheraton New Orleans Hotel photos Room Traditional King Bed Room
                                            Traditional King Bed Room
                                            Bed type: King-size bed
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                                            — Less information+ More information
                                            Sheraton New Orleans Hotel photos Room Traditional King Bed Room
                                            Deluxe King Bed Room
                                            Bed type: King-size bed
                                            Check Prices
                                            — Less information+ More information

                                            How to reach hotel

                                            hotel Sheraton New Orleans Hotel New Orleans location
                                            Show big map »

                                            Hotel Address:

                                            500 Canal Street, New Orleans, United States, 70130

                                            Get directions
                                            City Center
                                            • New Orleans
                                              5000 ft
                                            Airports
                                            Train Stations
                                            • Union Station
                                              4000 ft
                                            Restaurants
                                            • Commander's Palace (cuisine: American, Cajun & Creole)
                                              400 ft
                                            • Roux Bristro
                                              100 ft
                                            Parks
                                            • Jean Lafitte National Historical Park and Preserve
                                              1400 ft
                                            • New Orleans Musical Legends Park
                                              1400 ft
                                            Hotel information
                                            • Check-in:
                                              from  3 pm
                                            • Check-out:
                                              until  12 pm
                                            • Year renovated:
                                              2012
                                            • Number of floors:
                                              49
                                            • Number of rooms:
                                              1163

                                            Sheraton New Orleans Hotel Location

                                            Legend
                                            • Current hotel
                                            • Hotels nearby
                                            • Other hotels
                                            • Airports
                                            • Underground stations
                                            • Train stations
                                            • Parks
                                            • Tourist attractions
                                            • Museums
                                            • Convention centers
                                            • Stadiums
                                            • Food and meals
                                            • General

                                            Hover above the icons to see hotel photo and details.

                                            Click the hotel to go to the main hotel page.

                                            Route Planner
                                            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                            What's nearby

                                            Tourist attractions

                                            • Old Absinthe House Bar - 1400 ft
                                            • Downtown Central Business District - 1700 ft
                                            • New Orleans Riverwalk - 1700 ft

                                            Popular areas

                                            • Harrah's Casino - 1000 ft

                                            Places of interest

                                            Convention centers

                                            Sport related

                                            Amusement

                                            • Penny Arcade - 400 ft

                                            Museums

                                            Parks

                                            • Jean Lafitte National Park - 400 ft
                                            • Woldenberg Park - 1400 ft

                                            Halls

                                            • Gallier Hall - 1400 ft

                                            Medical care and Hospitals

                                            • The Spa at Windsor Court - 700 ft

                                            Casinos

                                            Golf courses and Country clubs

                                            Local attractions

                                            • Warehouse District - 5100 ft
                                              New Orleans, LA
                                            • Faubourg Marigny - 1.0 mi
                                              New Orleans, LA
                                            • Mardi Gras World - 1.3 mi
                                              1380 Port of New Orleans Place, New Orleans
                                            • Algiers Levee - 5200 ft
                                              Patterson Street, New Orleans
                                            • New Orleans African-American Museum - 1.0 mi
                                              1418 Governor Nicholls St., New Orleans

                                            Near the hotel

                                            • Audubon Insectarium - 700 ft
                                              423 Canal Street, New Orleans
                                            • New Orleans Musical Legends Park - 1400 ft
                                              311 Bourbon Street, New Orleans
                                            • Audubon Aquarium of the Americas - 1700 ft
                                              #1 Canal Street, New Orleans
                                            • Storyville District - 1700 ft
                                              125 Bourbon Street, New Orleans
                                            • Jean Lafitte National Historical Park and Preserve - 1400 ft
                                              419 Decatur Street, New Orleans
                                            • Germaine Wells Mardi Gras Museum - 1400 ft
                                              813 Bienville St, New Orleans
                                            • Woldenberg Riverfront Park - 1600 ft
                                              1 Canal St, New Orleans

                                            Restaurants nearby

                                            • Commander's Palace - 400 ft

                                              Address: 1403 Washington Ave
                                              Phone: 504 899-8221

                                              72% likes this, based on 2176 reviews
                                              Cuisine: American, Cajun & Creole
                                              Price Range: USD 32 - USD 82

                                            • Palace Cafe - 400 ft

                                              Address: 605 Canal St
                                              Phone: 504-523-1661

                                              62% likes this, based on 755 reviews
                                              Cuisine: French, Contemporary, Cajun & Creole
                                              Price Range: USD 32 - USD 41

                                            • Wendy's - 200 ft

                                              Address: 509 Canal St
                                              Phone: (504) 523-6141

                                              64% likes this, based on 5 reviews

                                            • Roux Bristro - 100 ft

                                              Address: 500 Canal St
                                              Phone: (504) 525-2500

                                            • Red Gravy - 300 ft

                                              Address: 125 Camp Street
                                              Phone: 504-561-8844

                                              71% likes this, based on 286 reviews
                                              Cuisine: American, Italian
                                              Price Range: USD 11 - USD 26

                                            Hotel information
                                            • Check-in:
                                              from  3 pm
                                            • Check-out:
                                              until  12 pm
                                            • Year renovated:
                                              2012
                                            • Number of floors:
                                              49
                                            • Number of rooms:
                                              1163
                                            Hotels nearby

                                            Sheraton New Orleans Hotel Reviews

                                            Guest reviews are submitted by our customers after their stay at Sheraton New Orleans Hotel

                                            Average guest rating

                                            7.2out of 10
                                            Very good
                                            Based on 40 reviews

                                            Rating by category:

                                            Location
                                            9.2
                                            Rooms
                                            7.8
                                            Value
                                            8.0
                                            Dining
                                            6.0
                                            Service
                                            8.0

                                            Guest reviews

                                            • Older travelers
                                              5.4

                                              Location

                                              We booked our rooms through Booked.net for 3 nights. We called Booked.net a week before our arrival to change the reservation to only one night. When we checked in, the hotel told us that once we registered the entire amount of $900 would be charged to my credit card and only Booked.net could credit us for the second 2 nights. Now, my credit card is showing the $900 dollar charge dated 6/23/2011 and a $300 charge for July 1,2011. Not only did I not get a credit for the cancelled room nights, but was charged again. The Sheraton says it is Booked.net's fault and you are saying it is the Sheraton's fault. Please straighten this out.

                                            • Older travelers
                                              9.0

                                              Location was great and the Breakfast buffet was to die for.

                                              33usd to park for one night. 52dollar breakfast.

                                            • Older travelers
                                              7.4

                                              Excellent location and the room had a great view of the river. Facilities were clean and well maintained.

                                              For an international hotel, it was disappointing there were no facilities for making hot tea in the room other than through a coffee machine which tainted the water with coffee. While this may seem trivial, I suspect US travellers would be beside themselves if they didn't have the option to make a cup of coffee after a long trip. I was also caught off guard by the $10 charge to use the gym facility. This charge was not mentioned in the room manual or at check-in.

                                            • Older travelers
                                              7.4

                                              Convenience beds health club

                                              Paid for club floor. Breakfast is now quite stingy compared to last year

                                            • Older travelers
                                              7.8

                                              a great room with splendid view over Mississippi River & town

                                              the bath room is old fashioned and should be renewed to modern standard. Shower is not separated from bath room - rather ugly

                                            • Older travelers
                                              10.0

                                              I like the distance to bourbon street

                                            • Group of friends
                                              3.8

                                              Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?

                                            • Older travelers
                                              8.8

                                              The staff was excellent and helped us with any issues we had and followed up to make sure we were satified

                                              rooms small

                                            • Older travelers
                                              9.2

                                              It was easy access

                                              The room temperature was warm, no matter if you adjusted the air conditioner

                                            • Older travelers
                                              8.4

                                              The proximaty of this hotel in relation to the points of interest in New Orleans is one of it's many possitive attributes.

                                            • Couple
                                              8.4

                                              Friendly staff

                                              The hotel valet parking was very slow in retriving the car when we needed to leave

                                            • Older travelers
                                              5.8

                                              Close to all main attractions

                                              A faded older style hotel, with the exception of the front desk the staff seemed dispirited and not overly helpful. Its a big hotel so you are not made to feel special just one of the hoards.

                                            • Group of friends
                                              9.6

                                              Good price, good location, excellent service overall a good choice

                                            • Single
                                              6.6

                                              Very friendly and helpful staff.

                                              The time it takes to park and getting the car back.

                                            • Family with children
                                              7.4

                                              They were very flexible about checking us in when we arrived early after a long journey and with no fuss. They were also very helpful when we wanted to extend our stay by a day and keep the same room. The breakfast staff in the restaurant were also very friendly and helpful and gave a good service. The view from the room was great too, with a full length window view of the city and river

                                              The gym was undergoing refurbishment and no mention had previously been made of this, until we tried to use it. There were not enough machines meanwhile. We ran out of face flannels and the cleaner said she had no more 2 days running. We could not use the pool one day, as we were told it had to be drained down and would not open for the rest ofthe day. These did not ruin our stay, but did detract a little from it being a great stay.

                                            How to reach hotel

                                            hotel Sheraton New Orleans Hotel New Orleans location
                                            Show big map »

                                            Hotel Address:

                                            500 Canal Street, New Orleans, United States, 70130

                                            Get directions
                                            City Center
                                            • New Orleans
                                              5000 ft
                                            Airports
                                            Train Stations
                                            • Union Station
                                              4000 ft
                                            Restaurants
                                            • Commander's Palace (cuisine: American, Cajun & Creole)
                                              400 ft
                                            • Roux Bristro
                                              100 ft
                                            Parks
                                            • Jean Lafitte National Historical Park and Preserve
                                              1400 ft
                                            • New Orleans Musical Legends Park
                                              1400 ft
                                            Hotel information
                                            • Check-in:
                                              from  3 pm
                                            • Check-out:
                                              until  12 pm
                                            • Year renovated:
                                              2012
                                            • Number of floors:
                                              49
                                            • Number of rooms:
                                              1163